Updated: 20 April 2026
Help Centre - Getting Started
Accessing your Platform
Your Affinitext Platform is accessed through your organization's dedicated landing page. Your Account Manager will provide the URL when your access is set up.
See it in action:
Watch how to access your Affinitext Platform and navigate from your organisation's landing page to your contract database.
📹 Video Note: This training video uses the legacy term "IDF" which has been renamed to "AffiniCore" in our March 2026 update. The functionality and features shown remain unchanged—only the terminology has been updated throughout this help center.
url: https://vimeo.com/355312236
For step-by-step guidance, continue reading below.
1 Logging in
On your landing page, enter your username and password, then click Continue. Both fields are case-sensitive.
If your organization uses Single Sign-On (SSO), click the SSO button on the landing page instead. If you are already authenticated via your organization's SSO system, you will be given immediate access. See Accessing Affinitext through Single Sign-On for setup details.
2 Forgotten password
If you cannot remember your password, click the Locked Out or Forgotten Password link below the sign-in box. You will be prompted to enter your username and email address, then a temporary password will be sent to your registered email address.
See Resetting your password for step-by-step guidance.
3 Locked out of your account
Your account is locked after a set number of incorrect password attempts. To unlock it, click the Locked Out or Forgotten Password link on your landing page and follow the same process as a forgotten password reset.
If you continue to experience issues accessing your account, contact support@affinitextgroup.com.
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